An airline, Easyjet, is trying to refund me but Opodo is a problem as we paid Opodo...

GetHuman4792051's customer service issue with Opodo from May 2020

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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman4792051's own words
An airline, Easyjet, is trying to refund me but Opodo is a problem as we paid Opodo - if we had booked direct we would have a refund by now.*Easyjet have emailed me to say a refund has been made.

GetHuman4792051 did not yet indicate what Opodo should do to make this right.

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Opodo

Customer service issue
Reported by GetHuman4792051
May 8th, 2020 - 6 months ago
Not resolved
Seen by 27 customers so far
Similar issue to 2665 others
0 customers following this

Timeline

GetHuman4792051 started working on this issue
May 8th 2:39pm
GetHuman4792051 indicated the issue is not fixed yet.
May 9th 5:37pm
GetHuman4792051 indicated the issue is not fixed yet.
May 9th 5:39pm
GetHuman4792051 indicated the issue is not fixed yet.
May 10th 5:03pm
GetHuman4792051 indicated the issue is not fixed yet.
May 10th 7:29pm
GetHuman4792051 indicated the issue is not fixed yet.
May 11th 12:23pm
GetHuman4792051 indicated the issue is not fixed yet.
May 11th 12:23pm