I booked with Opodo a return flight Bangkok to Hanoi ** of January and return ** of Jan...

GetHuman-eloyferr's customer service issue with Opodo from January 2020

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The issue in GetHuman-eloyferr's own words
I booked with Opodo a return flight Bangkok to Hanoi ** of January and return ** of January and the dates were correct in the Travel Itinerary email sent back to me from Opodo. The flight to Hanoi on ** was successful, but when I was about to get my flight back to Bangkok on ** they can*t find me on the system for check in and it was because on the email sent to me for Air Asia they mistaken the date with "** of December" . I had to buy a new ticket on the airport, so I want a refund of my ticket and the money I spent for the new tickets.**Obviously it was a communication mistake between Opodo and Air Asia, the return date is almost one month before the first flight from Bangkok.**I can send to you all the emails and receive for the new tickets bought at the airport in Hanoi. **Thanks

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Opodo

Customer service issue
Reported by GetHuman-eloyferr
Jan 31st, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 834 others
0 customers following this

Timeline

GetHuman-eloyferr started working on this issue
Jan 31st, 2020 8:45am
GetHuman-eloyferr indicated the issue is not fixed yet.
Feb 4th, 2020 2:49pm
GetHuman-eloyferr indicated the issue is not fixed yet.
Feb 7th, 2020 3:38pm