I sent an email to Opodo regarding my booking and received a respond from eDreans that...

GetHuman4288885's customer service issue with Opodo from January 2020

Help with my Opodo issue
First: share to improve GetHuman4288885's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4288885 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman4288885's own words
I sent an email to Opodo regarding my booking and received a respond from eDreans that my booking has been cancelled, which I paid for due to issues related to card details while my account has been debited.**I want to understand what next stept should I take as I have paid for the booking from my own account throught Opodo and my account has alreadly been debited. **Does it mean I'll loose the amount that I have paid or the refund will be send to my account please, and if it will be send when shall it happen?**Thanks

GetHuman4288885 did not yet indicate what Opodo should do to make this right.

How GetHuman4288885 fixed the problem

We are waiting for GetHuman4288885 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Opodo's attention and get better help faster. Tap below to get started.
Having Opodo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4288885
Jan 24th, 2020 - 9 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 807 others
0 customers following this


GetHuman4288885 started working on this issue
Jan 24th 8:29pm