Last year my partner booked flights, when these where confirmed, a mistake had been mad...

GetHuman-janeyou's Change booking issue with Opodo from October 2019

Help with my Opodo issue
First: share to improve GetHuman-janeyou's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-janeyou may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-janeyou's own words
Last year my partner booked flights, when these where confirmed, a mistake had been made and the flights back home were for a weel later than we though had been booked. I have just booked the flights myself making sure I did not make the same mistake as it was very costly for us last year....! I booked flights out for Thursday the *th nov and return flights for sunday **th nov. I was very very carefu and I took screen shots on my phone of my computer screen....I can not therefore believe that confirmation came back as yet again the week after! this is NOT what I booked. Please can I either have a FULL refund or the flights changed to what I actually booked. I am very upset about this. How can this happen twice to two different people. I even got a work colleague to sit behind me to make sure and they are more than happy to clarify. I am also happy to send the picture evidence that I have on my phone. Thank you

GetHuman-janeyou did not yet indicate what Opodo should do to make this right.

How GetHuman-janeyou fixed the problem

We are waiting for GetHuman-janeyou to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Opodo's attention and get better help faster. Tap below to get started.
Having Opodo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Opodo

Change booking issue
Reported by GetHuman-janeyou
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 1434 others
0 customers following this

Timeline

GetHuman-janeyou started working on this issue
Oct 28th, 2019 1:41pm