Last year my partner booked flights, when these where confirmed, a mistake had been mad...
GetHuman-janeyou's Change booking issue with Opodo from October 2019
Help with my Opodo issue
First: share to improve GetHuman-janeyou's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-janeyou may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-janeyou's own words
Last year my partner booked flights, when these where confirmed, a mistake had been made and the flights back home were for a weel later than we though had been booked. I have just booked the flights myself making sure I did not make the same mistake as it was very costly for us last year....! I booked flights out for Thursday the *th nov and return flights for sunday **th nov. I was very very carefu and I took screen shots on my phone of my computer screen....I can not therefore believe that confirmation came back as yet again the week after! this is NOT what I booked. Please can I either have a FULL refund or the flights changed to what I actually booked. I am very upset about this. How can this happen twice to two different people. I even got a work colleague to sit behind me to make sure and they are more than happy to clarify. I am also happy to send the picture evidence that I have on my phone. Thank you
GetHuman-janeyou did not yet indicate what Opodo should do to make this right.
I have an issue with Opodo too
How GetHuman-janeyou fixed the problem
We are waiting for GetHuman-janeyou to fix the problem and share the solution with the rest of us customers.
Please help with my Opodo issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.