I booked a packed holiday to Cape Verde on Wednesday **********. Right after I complet...

GetHuman-gsamri_l's customer service issue with Opodo from February 2019

3 views
 | 
584 similar
 | 
0 following
Help with my Opodo issue
First: share to improve GetHuman-gsamri_l's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gsamri_l's next move: call Opodo.
The best way to get your problem resolved is to tap the button below to start calling Opodo. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-gsamri_l may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-gsamri_l's own words
I booked a packed holiday to Cape Verde on Wednesday **********. Right after I completed the booking I received an e-mail saying that its in a process. However the next day which is yesterday I received another e-mail saying that my card is declined followed by another e-mail stating that my hotel booking is confirmed. I contacted my bank there was no issue with card and had enough money for the payment, I also use this particular bank account to book all my holidays before. I then called customer services and a after hours and hours talking to one member of your to the other. I was told to pay double the amount of I initially book and I can not afford it. Since it was a packed deal and I cant afford the flight kindly I would like my money back from the hotel.
GetHuman-gsamri_l did not yet indicate what Opodo should do to make this right.
I have an issue with Opodo too
How GetHuman-gsamri_l fixed the problem
We are waiting for GetHuman-gsamri_l to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Opodo's attention and get better help faster. Tap below to get started.
Having Opodo issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gsamri_l fixes it.
This email address isn't valid

Opodo

Customer service issue
Reported by GetHuman-gsamri_l
Feb 28th, 2019 - 3 mons ago
I have an issue with Opodo too
Not resolved
Seen by 3 customers so far
Similar issue to 584 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gsamri_l started working on this issue
Feb 28th 6:52pm