Hi there, my booking number is **********.**When I log onto your website, it says my fl...

GetHuman1665840's customer service issue with Opodo from December 2018

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Hi there, my booking number is **********.**When I log onto your website, it says my flights are processing, but as soon as I booked, I got * text messages saying my flights have been canceled. **I am living in China so the text message is in Chinese, but I can understand it. **I want to know if my flights have been canceled?**If so, I need to get my money returned as it is currently pending with the bank and I need to book again ASAP**regards,*Aaron
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Customer service issue
Reported by GetHuman1665840
Dec 1st, 2018 - 6 mons ago
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
GetHuman1665840 started working on this issue
Dec 1st, 2018 3:56am
GetHuman1665840 confirmed the issue is fixed. Hooray!
Dec 1st, 2018 10:17am