showed screen fre ****pping but when i reviewed the total charges ****pping cost were applied?

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Opentip.com

Customer service issue
Reported by GetHuman-phred_ul
Mar 12th, 2018 - 3 mons ago
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GetHuman-phred_ul started working on this issue
Mar 12th 7:40pm
GetHuman-phred_ul indicated the issue is not fixed yet.
Mar 13th 2:44am