just livid..I attempted to use a $*** reward card last night at torelli's trattoria in...
GetHuman-larrycga's customer service issue with OpenTable from February 2019
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The issue in GetHuman-larrycga's own words
just livid..I attempted to use a $*** reward card last night at torelli's trattoria in los angele ca...for some reason it was rejected the waiter called the number on the email and was told to put me on the phone..after few moment the rep said it had to be handled by opentable and connected me..i was disconnected, we went through this * times all ended the same no contact with we were totally embarrassed as we had brought guests..so i decided to pay the entire bill, obviously with my $*** card not being deducted..not sure what is going on but you have obviously made it more difficult to use an award starting with the redemption process..given all you rule changes I'm not sure why I should continue to use opentable
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