just livid..I attempted to use a $*** reward card last night at torelli's trattoria in...

GetHuman-larrycga's customer service issue with OpenTable from February 2019

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just livid..I attempted to use a $*** reward card last night at torelli's trattoria in los angele ca...for some reason it was rejected the waiter called the number on the email and was told to put me on the phone..after few moment the rep said it had to be handled by opentable and connected me..i was disconnected, we went through this * times all ended the same no contact with we were totally embarrassed as we had brought guests..so i decided to pay the entire bill, obviously with my $*** card not being deducted..not sure what is going on but you have obviously made it more difficult to use an award starting with the redemption process..given all you rule changes I'm not sure why I should continue to use opentable
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OpenTable

Customer service issue
Reported by GetHuman-larrycga
Feb 18th, 2019 - 8 mons ago
I have an issue with OpenTable too
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GetHuman-larrycga started working on this issue
Feb 18th 5:09pm