Bought a few months ago * front closure bra from Macy’s to wear due to fractured should...

GetHuman815994's customer service issue with Onehanesplace.com from June 2018

Help with my Onehanesplace.com issue
Bought a few months ago * front closure bra from Macy’s to wear due to fractured shoulder. Underwire came out of top and it pills after wa****ng. It is not put in dryer. I hang it up and it is washed in lingerie bag. Looks terrible under clothes and does not wear or launder well. For $** it is not a good price at all.
I trust that Onehanesplace.com will make this right and come up with a resolution that is fair.
Help with my Onehanesplace.com issue
How GetHuman815994 fixed the problem:
Called and will return bras when I receiving mailing labels from company.
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Onehanesplace.com

Customer service issue
Reported by GetHuman815994
Jun 24th, 2018 - 2 mons ago
I have an issue with Onehanesplace.com too
Fixed
GetHuman815994 shared how to fix
Seen by 7 customers so far
Similar issue to 194 others
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Timeline
GetHuman815994 started working on this issue
Jun 24th 5:43pm
GetHuman815994 confirmed the issue is fixed. Hooray!
Jun 25th 8:49pm
GetHuman815994 indicated the issue is not fixed yet.
Jul 11th 7:32pm