Got a phone call from person saying they were from oncor and needed access to replace...

GetHuman5857095's customer service issue with Oncor from March 2021

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The issue in GetHuman5857095's own words
Got a phone call from person saying they were from oncor and needed access to replace my electric meter because it was bad. Said I needed to call them back. The person did not called me by my full first name but a shorter nick name version. *How do I know they are really from Oncor? My yard is fenced and gate locked. How would they know if my meter was bad? Shouldn't I get a letter from Oncor about this?

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Customer service issue
Reported by GetHuman5857095
Mar 17th, 2021 - 4 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1480 others
0 customers following this


GetHuman5857095 started working on this issue
Mar 17th 9:01pm