Encore I have been without power since *:** am. My whole apartment has been under wate...

GetHuman-vjessic's customer service issue with Oncor from September 2018

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The issue in GetHuman-vjessic's own words
Encore I have been without power since *:** am. My whole apartment has been under water as well, I have been flooded all night and it contains backed up sewage water. This is a hazardous waste. Not only am I disabled but I have * small boys. * of which have autism one of them with slight retardation. This was texted to us that it would be fixed by *:**am then **:** am and still has not been corrected. How can I contact you in emergency purposes??? My address is **** Bond St. **** Irving, Texas, *****. Also no power lines are down in the neighborhood and all surrounding communities have power. Please contact Jessica Vasquez asap at ***-***-**** or my husband on the bill Salvador Vasquez ***-***-****.
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Oncor

Customer service issue
Reported by GetHuman-vjessic
Sep 22nd, 2018 - 2 mons ago
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