The sidewalk out front was broken to fix a gas-line repair . Still broken since **** .

GetHuman-drummerq's customer service issue with Oncor from July 2018

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The issue in GetHuman-drummerq's own words
I can't repair the sidewalk . ... Six years ago a gas line across the street was broken during a sewer replacement . In order to be repaired , the sidewalk in front of my house , near the corner , had to be removed . It was never repaired . It was filled with gravel , with the promise to return to fix it . They never returned . The gravel is now gone , grass has grown in , causing a tripping hazard .
The sidewalk was filled with gravel because of the hole left from the gas-line repair . Since then the gravel is gone and the hole is still there , creating a hazard for people walking on it .
Oncor should return and repair the hole like they promised to do * years ago .
I have been a customer since **** - Lone Star Gas , then Atmos - ** years .
Called the city of Dallas . They said if Oncor broke it up they should repair it . *I am to let them know if Oncor will fix it . If not , they will contact oncor .
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Customer service issue
Reported by GetHuman-drummerq
Jul 16th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 109 others
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GetHuman-drummerq started working on this issue
Jul 16th, 2018 9:35pm

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