The pole at the end of my street has had the guy wire taken down and it's never been re...

GetHuman688170's customer service issue with Oncor from May 2018

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The issue in GetHuman688170's own words
The pole at the end of my street has had the guy wire taken down and it's never been replaced. It was not taken down by Encore but by people doing construction. That pole supports a whole line of poles and the pole is now currently leaning that direction. If it goes down electric lines fall on my metal house and metal fences. It will be very dangerous. I would really like to talk to a live human being. This is not an easy process to get in touch with someone about anything other than your power being out
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Customer service issue
Reported by GetHuman688170
May 15th, 2018 - 10 mons ago
I have an issue with Oncor too
Seen by 6 customers so far
Similar issue to 179 others
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GetHuman688170 started working on this issue
May 15th, 2018 11:00pm
GetHuman688170 indicated the issue is not fixed yet.
May 21st, 2018 2:57pm