I received a package that was for someone else

GetHuman5963941's customer service issue with OnTrac from April 2021

Help with my OnTrac issue
The issue in GetHuman5963941's own words
The problem: I received a package that was for someone else

GetHuman5963941 did not yet indicate what OnTrac should do to make this right.

How GetHuman5963941 fixed the problem

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OnTrac

Customer service issue
Reported by GetHuman5963941
Apr 15th, 2021 - 2 months ago
Fixed
Seen by 9 customers so far
Similar issue to 483 others
0 customers following this
Items needed
Who made the purchase
Tracking number

Timeline

GetHuman5963941 started working on this issue
Apr 15th 3:44pm
GetHuman5963941 confirmed the issue is fixed. Hooray!
Apr 15th 7:56pm

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