Received my package today and as I see the van approaching I waited for the guy to get...

GetHuman-senamor's Complaint issue with OnTrac from August 2020

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The issue in GetHuman-senamor's own words
Received my package today and as I see the van approaching I waited for the guy to get out. Once he got out he did not open my gate and threw my package on the floor in the middle of the walkway. Keep in mind my package were candles!!!! I am so mad because now they are broken!! I want ontrac to pay for the candela!!!! This is extreme poor customer service!! My eyes could not believe it I was in total shock that he just threw my package this way.

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OnTrac

Complaint issue
Reported by GetHuman-senamor
Aug 25th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 410 others
0 customers following this

Timeline

GetHuman-senamor started working on this issue
Aug 25th 8:19pm