Have been expecting aN insignia **” *K smart tv through Ontrac from Best Buy and it has...

GetHuman4935755's Complaint issue with OnTrac from June 2020

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The issue in GetHuman4935755's own words
Have been expecting aN insignia **” *K smart tv through Ontrac from Best Buy and it has never been received. I continuously check the website to track my package and it was suppose to arrive Saturday June *th but it hasn’t. The website tracker stated everyday that it was delayed! So I patiently kept waiting for it to get cleared up and delivered. But then yesterday June *th I received a call from a Ontrac or Best Buy associate about whether or not I received all of my packages and I stated that I didn’t receive my tv and then I pull up to my house and the supposed driver tells me that he just dropped the tv off in from of my house on Saturday! First of all I do not believe that it was dropped off and also it makes no sense to not have a record of it being dropped off just his word of mouth!!

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OnTrac

Complaint issue
Reported by GetHuman4935755
Jun 10th, 2020 - 4 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 394 others
0 customers following this
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Timeline

GetHuman4935755 started working on this issue
Jun 10th 2:30pm
GetHuman4935755 indicated the issue is not fixed yet.
Jun 10th 6:44pm
GetHuman4935755 indicated the issue is not fixed yet.
Jun 11th 3:03am
GetHuman4935755 indicated the issue is not fixed yet.
Jun 11th 2:20pm
GetHuman4935755 indicated the issue is not fixed yet.
Jun 12th 3:54pm
GetHuman4935755 indicated the issue is not fixed yet.
Jun 12th 4:02pm
GetHuman4935755 indicated the issue is not fixed yet.
Jun 13th 2:05am
GetHuman4935755 indicated the issue is not fixed yet.
Jun 13th 4:11am