My package says it was delivered to a garage door yesterday ********. However, I live i...

GetHuman4079368's customer service issue with OnTrac from December 2019

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The issue in GetHuman4079368's own words
My package says it was delivered to a garage door yesterday ********. However, I live in an apartment complex that is gated. I do not have a garage door. There are no garage doors where I live. Please advise as I want an explanation to where my package is and why would the driver deliver it to a garage door when the garage door does NOT exist! My package is missing, lost or maybe even stolen!

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OnTrac

Customer service issue
Reported by GetHuman4079368
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 217 others
0 customers following this

Timeline

GetHuman4079368 started working on this issue
Dec 11th, 2019 5:52pm

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