I wish there was a no-star review option to give ONTRAC. In the past * months * package...

GetHuman-mjdvnprt's customer service issue with OnTrac from January 2019

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The issue in GetHuman-mjdvnprt's own words
I wish there was a no-star review option to give ONTRAC. In the past * months * package went missing (I can only assume ONTRAC handled it) and * packages were not taken up to our front door, but tossed over our UNLOCKED gate onto the ground visible from the street. The first package tossed contained a wristwatch which was damaged and had to be exchanged. The second was a larger package that was also missed tossed inside the gate and also visible from the street and accessible.
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Customer service issue
Reported by GetHuman-mjdvnprt
Jan 3rd, 2019 - 4 mons ago
I have an issue with OnTrac too
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GetHuman-mjdvnprt started working on this issue
Jan 3rd 10:53pm