My Amazon package shows as delivered but it is not anywhere near our door and is rainin...

GetHuman-nolimits's customer service issue with OnTrac from December 2018

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The issue in GetHuman-nolimits's own words
My Amazon package shows as delivered but it is not anywhere near our door and is raining. My in-law said they tried to deliver to his house which is up the road from us and he directed them to us but when we got home there was no picture. We live in a slightly rural area. **** Nacimiento Lake Dr. Paso Robles *****. Shipping ID C**************. Please let me know the quickest way to resolve the issue. I really needed the items for my health. Thanks. Gina (***)***-****
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OnTrac

Customer service issue
Reported by GetHuman-nolimits
Dec 5th, 2018 - 2 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-nolimits started working on this issue
Dec 5th, 2018 7:56pm