I had package delivered today at *:**pm (tracking * C**************). The package was...

GetHuman-shildret's customer service issue with OnTrac from June 2018

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The issue in GetHuman-shildret's own words
I had package delivered today at *:**pm (tracking * C**************). The package was left at the end of my driveway on a retaining wall! Driver never went to the door to deliver the package. What kind of delivering service does that. -LAZY!! With all the package thefts happening, I am surprised it wasn't stolen.*Tried calling customer service number - what a joke. There isn't an option to talk to a representative. No wonder you have *.* stars
GetHuman-shildret did not yet indicate what OnTrac should do to make this right.
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Don't use OnTrac
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Customer service issue
Reported by GetHuman-shildret
Jun 28th, 2018 - a yr ago
I have an issue with OnTrac too
Seen by 3 customers so far
Similar issue to 38 others
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GetHuman-shildret started working on this issue
Jun 28th, 2018 4:37am
GetHuman-shildret confirmed the issue is fixed. Hooray!
Jul 1st, 2018 5:41am