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GetHuman715875's customer service issue with OnTrac from May 2018
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The issue in GetHuman715875's own words
See above note: ... We are the Bluebird Cottage Inn, a business. Our guests often mail or ship items to us prior to their arrival. For months now the ONTRAC delivery person leaves the envelopes & packages scattered outside on our property, or on the back stairs to a private apt over the office, in the weather. We put a sign there over a month ago asking them to not do that. *Often the guests do not let us know they are having something sent. Sometimes we don't find the delivery for days. Our address is ***** Saddle Drive, Idyllwild, CA, *****. Please put a flag on our address notifying the drivers to bring the item inside our business so the receptionist knows the item has been delivered. Thank you.**Beth Severance, Bluebird Cottage Inn office asst.
We have received no response from ONTRAC.
ONTRAC can contact us at *****@***.com
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