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GetHuman715875's customer service issue with OnTrac from May 2018

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The issue in GetHuman715875's own words
See above note: ... We are the Bluebird Cottage Inn, a business. Our guests often mail or ship items to us prior to their arrival. For months now the ONTRAC delivery person leaves the envelopes & packages scattered outside on our property, or on the back stairs to a private apt over the office, in the weather. We put a sign there over a month ago asking them to not do that. *Often the guests do not let us know they are having something sent. Sometimes we don't find the delivery for days. Our address is ***** Saddle Drive, Idyllwild, CA, *****. Please put a flag on our address notifying the drivers to bring the item inside our business so the receptionist knows the item has been delivered. Thank you.**Beth Severance, Bluebird Cottage Inn office asst.
We have received no response from ONTRAC.
ONTRAC can contact us at *****@***.com
See above note:
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OnTrac

See above note.
Customer service issue
Reported by GetHuman715875
May 24th, 2018 - 2 years ago
Fixed
Seen by 10 customers so far
Similar issue to 104 others
0 customers following this
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Timeline

GetHuman715875 started working on this issue
May 24th, 2018 9:34pm
GetHuman715875 indicated the issue is not fixed yet.
May 24th, 2018 10:37pm
GetHuman715875 indicated the issue is not fixed yet.
May 24th, 2018 10:39pm
GetHuman715875 indicated the issue is not fixed yet.
May 27th, 2018 11:19pm
GetHuman715875 indicated the issue is not fixed yet.
May 27th, 2018 11:23pm

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