Our issue has not been fixed to the best of our knowledge because no one has responded to our issue.

GetHuman715875's customer service issue with OnTrac from May 2018

Help with my OnTrac issue
The issue in GetHuman715875's own words
See above note: ... We are the Bluebird Cottage Inn, a business. Our guests often mail or ship items to us prior to their arrival. For months now the ONTRAC delivery person leaves the envelopes & packages scattered outside on our property, or on the back stairs to a private apt over the office, in the weather. We put a sign there over a month ago asking them to not do that. *Often the guests do not let us know they are having something sent. Sometimes we don't find the delivery for days. Our address is ***** Saddle Drive, Idyllwild, CA, *****. Please put a flag on our address notifying the drivers to bring the item inside our business so the receptionist knows the item has been delivered. Thank you.**Beth Severance, Bluebird Cottage Inn office asst.
We have received no response from ONTRAC.
ONTRAC can contact us at *****@***.com
See above note:
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OnTrac

See above note.
Customer service issue
Reported by GetHuman715875
May 24th, 2018 - 6 mons ago
I have an issue with OnTrac too
Fixed
Seen by 8 customers so far
Similar issue to 104 others
0 customers following this
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GetHuman715875 started working on this issue
May 24th 9:34pm
GetHuman715875 indicated the issue is not fixed yet.
May 24th 10:37pm
GetHuman715875 indicated the issue is not fixed yet.
May 24th 10:39pm
GetHuman715875 indicated the issue is not fixed yet.
May 27th 11:19pm
GetHuman715875 indicated the issue is not fixed yet.
May 27th 11:23pm