Message says delivered package is not here

GetHuman629445's customer service issue with OnTrac from April 2018

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The issue in GetHuman629445's own words
The problem: Message says delivered package is not here
GetHuman629445 did not yet indicate what OnTrac should do to make this right.
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OnTrac

Customer service issue
Reported by GetHuman629445
Apr 25th, 2018 - 5 mons ago
I have an issue with OnTrac too
Not resolved
Seen by 2 customers so far
Similar issue to 85 others
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GetHuman629445 started working on this issue
Apr 25th 10:31pm