I have a ****. Chevy equinox the rado stopped working and my navagion screen went black...

GetHuman6825819's customer service issue with OnStar from November 2021

Help with my OnStar issue
First: share to improve GetHuman6825819's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6825819 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman6825819's own words
I have a ****. Chevy equinox the rado stopped working and my navagion screen went black I replaced radio not problem I checked fuses not problem I’ve been trying to get my app to update but won’t it says if it want connect to call y’all I read online where people unhook battery take fuse out snd call y’all radio starts working is there anything y’all can help with already took it to dealership

GetHuman6825819 did not yet indicate what OnStar should do to make this right.

How GetHuman6825819 fixed the problem

We are waiting for GetHuman6825819 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OnStar's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having OnStar issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

OnStar

Customer service issue
Reported by GetHuman6825819
Nov 20th, 2021 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 442 others
0 customers following this

Timeline

GetHuman6825819 started working on this issue
Nov 20th, 2021 1:34am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies