I have not been able to use my hands free call (Bluetooth) in my car for * months. I’ve...

GetHuman-hiitsmea's customer service issue with OnStar from November 2018

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I have not been able to use my hands free call (Bluetooth) in my car for * months. I’ve called several times to fix the problem and the problem gets fixed. I get off the phone with Onstar and a few calls later, I’m back st the same place. I cannot Bluetooth my calls sure, I can use my minutes, IF I know the number off the top of my head. Those minutes are supposed to be used in times of emergencies in my mind. Bottom line, I’m bring charged monthly for a accessory that I can only partially use. What would I like to happen? Fix the problem and give me a * month credit. I bought a $**,*** car for ALL the bells and whistles. Thank you April Drankiewicz
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OnStar

Customer service issue
Reported by GetHuman-hiitsmea
Nov 23rd, 2018 - 10 mons ago
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GetHuman-hiitsmea started working on this issue
Nov 23rd, 2018 1:36pm