Repeated attempts to update information on my Chevy app receive error ***. OnStar rep...

GetHuman-thresak's customer service issue with OnStar from October 2018

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The issue in GetHuman-thresak's own words
Repeated attempts to update information on my Chevy app receive error ***. OnStar rep told me to log out and back into the app. Doing this resulted in error ***** and *****. Another Onstar rep states that a case report to hear from a tech will take at least * days. I have had nothing but trouble with Onstar services for the last nine months (new car purchase) including replacing the command module after four months.
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Customer service issue
Reported by GetHuman-thresak
Oct 17th, 2018 - 3 mons ago
I have an issue with OnStar too
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Seen by 2 customers so far
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GetHuman-thresak started working on this issue
Oct 17th, 2018 10:41pm