I leased a new Buick Encore yesterday. I downloaded the MyBuick app. Everything got s...

GetHuman-dotrowl's customer service issue with OnStar from May 2018

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The issue in GetHuman-dotrowl's own words
I leased a new Buick Encore yesterday. I downloaded the MyBuick app. Everything got screwed up and I cannot access it. Received an email you canceled all my services. I canceled nothing. I put a credit card on file because I think anti theft and services such as locking yourself out and someone keeping track of your vehicle in event of a collision. I would like these services restored. Thank you.
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OnStar

Customer service issue
Reported by GetHuman-dotrowl
May 24th, 2018 - 6 mons ago
I have an issue with OnStar too
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Seen by 3 customers so far
Similar issue to 575 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-dotrowl started working on this issue
May 24th 8:45pm