Received my order the container was dry and the dry ice had melted. My food boxes were warm.

GetHuman-rrndrck's Complaint issue with from December 2019

Help with my issue
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-rrndrck's own words
The problem: Received my order the container was dry and the dry ice had melted. My food boxes were warm.

GetHuman-rrndrck did not yet indicate what should do to make this right.

How GetHuman-rrndrck fixed the problem
Yes, I contacted customer service, she was very understanding and explained to me how things work.
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Complaint issue
Reported by GetHuman-rrndrck
Dec 8th, 2019 - a year ago
GetHuman-rrndrck shared how to fix
Seen by 18 customers so far
Similar issue to 10 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)


GetHuman-rrndrck started working on this issue
Dec 8th, 2019 3:44am
GetHuman-rrndrck indicated the issue is not fixed yet.
Dec 8th, 2019 8:23pm
GetHuman-rrndrck confirmed the issue is fixed. Hooray!
Dec 9th, 2019 2:30pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians