Was looking at a holiday package of meat last night and got almost to the end of my ord...

GetHuman-granttam's customer service issue with OmahaSteaks.com from December 2018

19 views | 26 similar | 0 following
Help with my OmahaSteaks.com issue
First: share to improve GetHuman-granttam's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-granttam got the right customer help using our suggestion.
Before contacting them, items GetHuman-granttam may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-granttam's own words
Was looking at a holiday package of meat last night and got almost to the end of my ordeevwhen I seen that the shipping cost of the bundle I was trying to order was going to be ** dollars. I thought that was an outrageous amounts so I decided not to order and scrolled back up the screen and deleted my CC info and x'ed out of the site. Less than * minutes later I received notification that Omaha steaks had charged ** dollars and change to my card. (again I never hit the order now button or confirmed any order). I think this is an outrage. I called customer service only to get an answer by an automated phone answering line that said someone would be with me shortly. I waited on hold hearing that same message repeat over and over from approx *pm until ***pm when I was so angry I hung up. I would like a refund of course but also I would like them to replace the money on my card instantly (today). So many times when this kind of thing happens the company will authorize a refund but then it takes *-* days for the money to show back up in your account. This is unacceptable and I would like a instant refund.

GetHuman-granttam did not yet indicate what OmahaSteaks.com should do to make this right.

How GetHuman-granttam fixed the problem

We are waiting for GetHuman-granttam to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get OmahaSteaks.com's attention and get better help faster. Tap below to get started.
Having OmahaSteaks.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-granttam fixes it.
This email address isn't valid

OmahaSteaks.com

Customer service issue
Reported by GetHuman-granttam
Dec 13th, 2018 - 3 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 26 others
0 customers following this

Timeline

GetHuman-granttam started working on this issue
Dec 13th, 2018 2:56pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies