Twice upon entering my neighborhood OldNavy I have been greeted in Spanish. The employe...

GetHuman5961680's Store Feedback issue with Old Navy from April 2021

Help with my Old Navy issue
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Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5961680's own words
Twice upon entering my neighborhood OldNavy I have been greeted in Spanish. The employee in the children’s’ departments admitted she did not speak English! Was she really the only applicant for the job? This particular store is in an affluent area next to one of the busiest malls in the country (pre pandemic). Last time I was in the store I spoke at length about the importance of speaking English and certainly not greeting everyone in another language. I do speak Spanish, but Old Navy is not the corner bodega! This entire store is being run in Spanish. It is located on N Kendall Dr just off US* in Miami, Florida

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Old Navy

Store Feedback issue
Reported by GetHuman5961680
Apr 14th, 2021 - 3 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 2079 others
0 customers following this

Timeline

GetHuman5961680 started working on this issue
Apr 14th 10:58pm
GetHuman5961680 shared this issue with friends on Facebook
Apr 14th 10:58pm