Hi there.*I had a package that had two pairs of jeans in it and then I was told they we...

GetHuman5871377's Track an Order issue with Old Navy from March 2021

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Before contacting them, items GetHuman5871377 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
Check all folders in your email attached to your account for tracking orders. They usually have the tracking information there. If not, log into your account on the company’s website and look under your previous orders there.
The issue in GetHuman5871377's own words
Hi there.*I had a package that had two pairs of jeans in it and then I was told they were going to ship separately. I received one pair on March *th or *th and then on March **th I was told my next pair was being shipped. I went out of town on the **th and kept an eye on the tracking, but nothing ever updated. I waited until I got home today, March ** to see if maybe there was just an issue with tracking, but still I don't have a package. I was just looking for an update or something on where it is. I placed this order originally on March *. Order number: ****K*H*Thank you!

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Old Navy

Track an Order issue
Reported by GetHuman5871377
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2046 others
0 customers following this

Timeline

GetHuman5871377 started working on this issue
Mar 21st 7:41pm

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