I made an order ****. Was never told via email that my package was sent back due to an...

GetHuman-slynema's customer service issue with Old Navy from November 2020

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The issue in GetHuman-slynema's own words
I made an order ****. Was never told via email that my package was sent back due to an address error. That I find difficult because I've ordered a lot of stuff online from Old Navy lately and it does not let you process the order unless there is a correct address. Made a phone call today to check the status of the package. I find it irritating that I had to make a phone call to be told that my package was sent back and then I had to ask for a refund?? Really?!?!?

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Old Navy

Customer service issue
Reported by GetHuman-slynema
Nov 25th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2870 others
0 customers following this

Timeline

GetHuman-slynema started working on this issue
Nov 25th, 2020 2:58pm

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