I made an order ****. Was never told via email that my package was sent back due to an...

GetHuman-slynema's customer service issue with Old Navy from November 2020

Help with my Old Navy issue
First: share to improve GetHuman-slynema's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-slynema may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-slynema's own words
I made an order ****. Was never told via email that my package was sent back due to an address error. That I find difficult because I've ordered a lot of stuff online from Old Navy lately and it does not let you process the order unless there is a correct address. Made a phone call today to check the status of the package. I find it irritating that I had to make a phone call to be told that my package was sent back and then I had to ask for a refund?? Really?!?!?

GetHuman-slynema did not yet indicate what Old Navy should do to make this right.

How GetHuman-slynema fixed the problem

We are waiting for GetHuman-slynema to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Old Navy

Customer service issue
Reported by GetHuman-slynema
Nov 25th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 2870 others
0 customers following this


GetHuman-slynema started working on this issue
Nov 25th, 2020 2:58pm

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians