I ordered one plain long sleeve black shirt and received *. I will be returning one. A...

GetHuman5456616's Return an Order issue with Old Navy from November 2020

Help with my Old Navy issue
First: share to improve GetHuman5456616's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5456616 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5456616's own words
I ordered one plain long sleeve black shirt and received *. I will be returning one. And that amount credited to my account. **I ordered one pair of TALL leopard print leggings. I received * and neither was tall. I contacted by phone and they shipped a new pair. Thus * to be returned and credited to my account. **I also want to return one solid white shirt. No replacement just credit my account. **It may be a few weeks as i am recovering from surgery. **Jill Kenney*****-***-****.

GetHuman5456616 did not yet indicate what Old Navy should do to make this right.

How GetHuman5456616 fixed the problem

We are waiting for GetHuman5456616 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Old Navy

Return an Order issue
Reported by GetHuman5456616
Nov 12th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2988 others
0 customers following this

Timeline

GetHuman5456616 started working on this issue
Nov 12th, 2020 3:45pm