About a month ago I purchased a pair of pants (boyfriend mid rise straight leg for wome...

GetHuman5152980's customer service issue with Old Navy from August 2020

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The issue in GetHuman5152980's own words
About a month ago I purchased a pair of pants (boyfriend mid rise straight leg for women, size *, to be exact) at your outlet store in North Conway, NH, which fit perfectly. Last week, I was shopping at the same location when I found the same pair of pants in a different color. Since I had another pair that fit at home, I did not try them on. However, upon putting them on when I got home, they did not even come up over my waist, even though they were the same exact size and style as the other pair of pants. This leads me to believe the pants were wrongly sized.

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Old Navy

Customer service issue
Reported by GetHuman5152980
Aug 11th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2644 others
0 customers following this


GetHuman5152980 started working on this issue
Aug 11th, 2020 1:56pm
GetHuman5152980 confirmed the issue is fixed. Hooray!
Aug 11th, 2020 1:57pm
GetHuman5152980 indicated the issue is not fixed yet.
Aug 11th, 2020 1:57pm