About a month ago I purchased a pair of pants (boyfriend mid rise straight leg for wome...
GetHuman5152980's customer service issue with Old Navy from August 2020
Help with my Old Navy issue
First: share to improve GetHuman5152980's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5152980 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5152980's own words
About a month ago I purchased a pair of pants (boyfriend mid rise straight leg for women, size *, to be exact) at your outlet store in North Conway, NH, which fit perfectly. Last week, I was shopping at the same location when I found the same pair of pants in a different color. Since I had another pair that fit at home, I did not try them on. However, upon putting them on when I got home, they did not even come up over my waist, even though they were the same exact size and style as the other pair of pants. This leads me to believe the pants were wrongly sized.
GetHuman5152980 did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman5152980 fixed the problem
We are waiting for GetHuman5152980 to fix the problem and share the solution with the rest of us customers.
Please help with my Old Navy issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.