Good Morning,**I have been trying to contact customer service via telephone but have no...

GetHuman-rtperson's customer service issue with Old Navy from July 2020

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Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-rtperson's own words
Good Morning,**I have been trying to contact customer service via telephone but have not had any luck speaking to a representative. I purchased the items attached below from your website yesterday. Recently I have encountered issues receiving items in the mail due to my "apartment number" missing from the shipping label. **I noticed when I received the confirmation below of my order, there is no "apartment number" listed on the address. Can you PLEASE be sure to include my "apartment number - *A" on my shipping address. These are gifts for my daughter and I would be devastated if they're sent back to the sender. I've updated the address on my account and hope that you will use the one listed there.**Thank you *Robin Woody

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Old Navy

Customer service issue
Reported by GetHuman-rtperson
Jul 9th, 2020 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 1955 others
0 customers following this


GetHuman-rtperson started working on this issue
Jul 9th, 2020 1:09pm

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