Placed an order today for * children's items. * are too small. They are *-* months and...

GetHuman4554694's customer service issue with Old Navy from May 2020

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The issue in GetHuman4554694's own words
Placed an order today for * children's items. * are too small. They are *-* months and I need to change the size to *-* months. They have not shipped as yet and are not expected until June **. Can you help? Order *TW*C*Y**I am requesting customer service to exchange * items from *-* months size to *-* months size as these items are not shipped as yet. So far, I have had no luck either calling them and holding for a half hour each time (* times so far!!) or this website! This must be a fraud!!!

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Old Navy

Customer service issue
Reported by GetHuman4554694
May 27th, 2020 - 5 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 1161 others
0 customers following this

Timeline

GetHuman4554694 started working on this issue
May 27th 8:55pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 4:26am
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:09pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:13pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:13pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:14pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:49pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:49pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:49pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:49pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:49pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:49pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 2:49pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 8:45pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 8:45pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 8:45pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 8:45pm
GetHuman4554694 indicated the issue is not fixed yet.
May 28th 8:45pm

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