Hello. I got an email yesterday (Dec. **) that said my Old Navy order was delivered (or...

GetHuman-margine's customer service issue with Old Navy from December 2019

Help with my Old Navy issue
The issue in GetHuman-margine's own words
Hello. I got an email yesterday (Dec. **) that said my Old Navy order was delivered (order*TFHB*KR). It was not delivered. The order number is below. I checked all around my house and kept checking all night and even this morning.**It is now Christmas Day and I wanted to make sure someone knew I did not receive my merchandise. Please put a trace on it. I would like the items I paid for.**Thank you for taking care of this.*Margaret Neff*Order *: TFHB*KR

GetHuman-margine did not yet indicate what Old Navy should do to make this right.

How GetHuman-margine fixed the problem

We are waiting for GetHuman-margine to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Old Navy

Customer service issue
Reported by GetHuman-margine
Dec 25th, 2019 - 10 months ago
Fixed
Seen by 8 customers so far
Similar issue to 766 others
0 customers following this
Items needed
Name
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-margine started working on this issue
Dec 25th, 2019 8:14pm
GetHuman-margine indicated the issue is not fixed yet.
Dec 26th, 2019 12:41pm
GetHuman-margine confirmed the issue is fixed. Hooray!
Dec 28th, 2019 11:49pm