Today I shopped at your old navy store in Apple valley mall. I found several things I w...

GetHuman-heidibis's customer service issue with Old Navy from August 2019

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The issue in GetHuman-heidibis's own words
Today I shopped at your old navy store in Apple valley mall. I found several things I wanted to buy and so did my friend. Stood in line for a good ** minutes at **:** in the morning so it wasn’t that busy. Then to my surprise the cashier ( one of two) said if you want to donate $* to the boys and girls club I can help you here, the woman at the end of the line raised her hand and she walked up and was helped right away. So I thought well I’ll just wait for the other girl. Oh no when she was done she too called for the next person who wanted to donate, are you kidding me if I don’t wish to donate I can stand there forever? What the heck!!! I left all of my items for purchase on the bench and walked out along with my friend. *I don’t even think anyone even cared, you lost * customers today along with a couple of hundred in purchases. *I am a small business owner and if I treated my customers like you did today, I’d be out of business in no time.**Heidi Bishop

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Old Navy

Customer service issue
Reported by GetHuman-heidibis
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 3444 others
0 customers following this


GetHuman-heidibis started working on this issue
Aug 5th, 2019 12:46am
GetHuman-heidibis shared this issue with friends on Facebook
Aug 11th, 2019 12:00pm

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