Hello,**I was at the Waterford Lakes Old Navy store in Orlando, FL yesterday and I want...

GetHuman3048656's customer service issue with Old Navy from June 2019

Help with my Old Navy issue
First: share to improve GetHuman3048656's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3048656 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman3048656's own words
Hello,**I was at the Waterford Lakes Old Navy store in Orlando, FL yesterday and I wanted to report a safety problem to you so it can be fixed. I went to go back into the store and when I opened the front entrance door it went right over my toes and made a pretty large gash in my middle right toe. **I don’t know what can be done to fix this gap in the bottom of the door but all I can imagine is what if it was a baby’s foot!! I did not tell any of the employees because I was in a rush and didn’t want to burden them, but I very much want to make sure the issue is known!**Things happen and I just want it to be fixed for everyone’s safety, but if I could please get a follow up on what can be done and what is being done to fix it, that would be greatly appreciated!**Thank you for your time!**Rebecca B *R*****@***.com

GetHuman3048656 did not yet indicate what Old Navy should do to make this right.

How GetHuman3048656 fixed the problem

We are waiting for GetHuman3048656 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Old Navy

Customer service issue
Reported by GetHuman3048656
Jun 7th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 3168 others
0 customers following this


GetHuman3048656 started working on this issue
Jun 7th, 2019 2:21pm