I was returning an item at the Old Navy in Downtown Seattle & my receipt wasn't legible...

GetHuman2611659's complaint issue with Old Navy from March 2019

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The issue in GetHuman2611659's own words
I was returning an item at the Old Navy in Downtown Seattle & my receipt wasn't legible because I had to dig it out of the garbage. I lost my debit card that was used to make the purchase but had the new card associated with the same account. The cashier was very polite & helpful & wanted to check with the manager about refunding my money. I was okay receiving store credit but it was nice of the cashier to check. *The manager came to the register & didn't even let the cashier finish talking, he was rude & barked at the cashier "no receipt, store credit". The cashier apologized for the managers attitude & was clearly embarrassed. I could not believe the way the manager talked to his employees! Not only that but when I was leaving the store he was standing near the door gossiping with an employee & didn't seem to care that I could hear. I received no greeting from them at all.
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Old Navy

complaint issue
Reported by GetHuman2611659
Mar 28th, 2019 - 23d ago
I have an issue with Old Navy too
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Seen by 1 customer so far
Similar issue to 53 others
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Timeline
GetHuman2611659 started working on this issue
Mar 28th 12:36am