I was returning an item at the Old Navy in Downtown Seattle & my receipt wasn't legible...
GetHuman2611659's complaint issue with Old Navy from March 2019
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman2611659 to get a Old Navy rep on the line!
Always use the GetHuman Phone tocall Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2611659's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2611659 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2611659's own words
I was returning an item at the Old Navy in Downtown Seattle & my receipt wasn't legible because I had to dig it out of the garbage. I lost my debit card that was used to make the purchase but had the new card associated with the same account. The cashier was very polite & helpful & wanted to check with the manager about refunding my money. I was okay receiving store credit but it was nice of the cashier to check. *The manager came to the register & didn't even let the cashier finish talking, he was rude & barked at the cashier "no receipt, store credit". The cashier apologized for the managers attitude & was clearly embarrassed. I could not believe the way the manager talked to his employees! Not only that but when I was leaving the store he was standing near the door gossiping with an employee & didn't seem to care that I could hear. I received no greeting from them at all.
GetHuman2611659 did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman2611659 fixed the problem
We are waiting for GetHuman2611659 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster: