Hi there, I purchased a pair of men's slim stretch pants on Nov **, **** at The Outlet...

GetHuman2321588's customer service issue with Old Navy from February 2019

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The issue in GetHuman2321588's own words
Hi there, I purchased a pair of men's slim stretch pants on Nov **, **** at The Outlet Collection mall in Winnepeg, MB. My husband has had these exact pants in the past from Old Navy, and has loved them! However, this time after he wore them only about * times, the seam in the back by the butt started to come apart. They have been sitting untouched since then because I couldn't find the reciept. I have now found the receipt, so if there are any numbers you need off of it, or simply want a picture of the receipt or the pants I will gladly send that. We are loyal Old Navy shoppers, and have been very happy with our clothes from you most of the time. We realize these things sometimes happen, but we would be very appreciative if you would be able to replace these for us. Looking forward to hearing back.**Thanks,**Annie Friesen
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Old Navy

Customer service issue
Reported by GetHuman2321588
Feb 27th, 2019 - 3 mons ago
I have an issue with Old Navy too
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GetHuman2321588 started working on this issue
Feb 27th 10:46pm