I am done shopping at old Navy. Every time I go there is a problem when checking out be...
GetHuman-klipp's customer service issue with Old Navy from February 2019
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The issue in GetHuman-klipp's own words
I am done shopping at old Navy. Every time I go there is a problem when checking out because the signs do not reflect the prices of the items at check out. Last time I was there the cashier failed to put * of my kids shirts in the bag and when I called it took them * days and me calling * times for them to check video footage and see thats what happened and I had to go back for the shirts. Today the signs were wrong again as I tried to purchase * shirts for my daughter. I asked them to go with me (the cashier and what appeared to be a shift supervisor) to see that the sign was there that said *.** and it was ringing up **. They would not go and after a * minute back and forth they agreed to go and I said forget it I don't want to spend any more money at this store. We spent $** with the items that were correct although the cashier failed to remove one of the over priced shirts that I said to put back bc of the incorrect signs. When we paid and walked away ( my husband and * year old twins) they were all laughing with a customer and looking over at us. BEYOND RUDE AND DISGUSTING. My family spends a lot of money at old Navy on clothes and I am so beyond disgusted and will never go in that store again and I'll tell everyone about this.
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