I went to your Old Navy Sltten ranch Antioch store to purchase a pair of shoes for my d...

GetHuman2224012's customer service issue with Old Navy from February 2019

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The issue in GetHuman2224012's own words
I went to your Old Navy Sltten ranch Antioch store to purchase a pair of shoes for my daughter. Online it reflected in additional **% off then in store. I asked if they would be able to honor it as it was only a little over a dollar, they refused and had me log on to purchase them online. The shoes were for a party I was going to and now I have to wait * to * hours to pick them up. I was about to purchase * pairs in all colors and now I’m reflecting to close my card. This is horrible customer service.
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Old Navy

Customer service issue
Reported by GetHuman2224012
Feb 16th, 2019 - 8 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 3 customers so far
Similar issue to 2254 others
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Timeline
GetHuman2224012 started working on this issue
Feb 16th 9:16pm