We went to an Old Nacy outlet in Crossroads, Bellevue and we found a pair of shoes that...
GetHuman2211553's customer service issue with Old Navy from February 2019
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The issue in GetHuman2211553's own words
We went to an Old Nacy outlet in Crossroads, Bellevue and we found a pair of shoes that we liked. But there was only one shoe in the pair and the store was sold out. One of people in the store told us that the Northgate outlet might have that pair and so we ordered it once we confirmed that they had it. The lady told us it would cost less than $** ( with shipping) and that’s partially the reason why we wanted to buy it. In the rush to pay for it and everything else we bought, we didn’t look at the bill that much. Apparently the shoes cost a little over $** with all the shipping and we ok with it considering that it was the last pair of that shoe and it was pretty pair of shoes. But we just got our shoe today and it is NOT the shoe we wanted! We are incredibly disappointed because this shoe is not the one we wanted and it is also a size or two too big. We want a refund for this and hopefully, find the pair of shoes we actually want.
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