We went to an Old Nacy outlet in Crossroads, Bellevue and we found a pair of shoes that...

GetHuman2211553's customer service issue with Old Navy from February 2019

2240 similar
0 following
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman2211553 to get a Old Navy rep on the line!
Always use the GetHuman Phone tocall Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2211553's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2211553 may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2211553's own words
We went to an Old Nacy outlet in Crossroads, Bellevue and we found a pair of shoes that we liked. But there was only one shoe in the pair and the store was sold out. One of people in the store told us that the Northgate outlet might have that pair and so we ordered it once we confirmed that they had it. The lady told us it would cost less than $** ( with shipping) and that’s partially the reason why we wanted to buy it. In the rush to pay for it and everything else we bought, we didn’t look at the bill that much. Apparently the shoes cost a little over $** with all the shipping and we ok with it considering that it was the last pair of that shoe and it was pretty pair of shoes. But we just got our shoe today and it is NOT the shoe we wanted! We are incredibly disappointed because this shoe is not the one we wanted and it is also a size or two too big. We want a refund for this and hopefully, find the pair of shoes we actually want.
GetHuman2211553 did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman2211553 fixed the problem
We are waiting for GetHuman2211553 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2211553 fixes it.
This email address isn't valid

Old Navy

Customer service issue
Reported by GetHuman2211553
Feb 15th, 2019 - 8 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 2 customers so far
Similar issue to 2240 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2211553 started working on this issue
Feb 15th 2:51am