I purchased a down hooded black zip up black jacket for my son the second week of Decem...

GetHuman-reneerva's customer service issue with Old Navy from February 2019

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The issue in GetHuman-reneerva's own words
I purchased a down hooded black zip up black jacket for my son the second week of December ****. Within a month the stictching on the hood came apart and filling coming out, a week later the zipper teeth started coming off. I have not washed it or anything. I would think spending **.** plus tax for a winter coat would last longer than a month. I’m truly disappointed and being a mother of four on a fixed income this is highly unacceptable.
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Old Navy

Customer service issue
Reported by GetHuman-reneerva
Feb 14th, 2019 - 8 mons ago
I have an issue with Old Navy too
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Seen by 5 customers so far
Similar issue to 2238 others
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GetHuman-reneerva started working on this issue
Feb 14th 11:11pm