Hi,*I was in your Old Navy store in Independence, Missouri Mall. This is not my normal...

GetHuman-tdmdmm's customer service issue with Old Navy from February 2019

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The issue in GetHuman-tdmdmm's own words
Hi,*I was in your Old Navy store in Independence, Missouri Mall. This is not my normal Old Navy, but had business over there and decided to go to that one. *While in the store, there was one employee that their personal hygiene was absolutely horrible. This person walked within ** feet and I could smell her, it was beyond just bad smell. There was not another person by me at that point and there was not doubt it was the employee. Even after she left, the smell lingered. *I understand that people forget their deodorant on occasions, but this was way beyond that, this was a horrible stench, days without a bath*personal Hygiene smell.*I again encounted her in the front of the store, same stench, at that point decided to leave the store. I rarely contact a business to complain, but customers and employees should not have to tolerate that. I did not get a name, but I am sure if you contact that store, there will not be any doubt to which employee it is. I will not be going back to that Old NAvy.**On a good note, I did go to the Lee Summit, Missouri, Old Navy. Always a pleasant experience and helpful personnel.

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Old Navy

Customer service issue
Reported by GetHuman-tdmdmm
Feb 9th, 2019 - 4 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 2180 others
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GetHuman-tdmdmm started working on this issue
Feb 9th, 2019 11:04pm