Hi,*I was in your Old Navy store in Independence, Missouri Mall. This is not my normal...

GetHuman-tdmdmm's customer service issue with Old Navy from February 2019

3 views | 2180 similar | 0 following
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman-tdmdmm to get a Old Navy rep on the line!
Always use the GetHuman Phone to call Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-tdmdmm's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tdmdmm may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-tdmdmm's own words
Hi,*I was in your Old Navy store in Independence, Missouri Mall. This is not my normal Old Navy, but had business over there and decided to go to that one. *While in the store, there was one employee that their personal hygiene was absolutely horrible. This person walked within ** feet and I could smell her, it was beyond just bad smell. There was not another person by me at that point and there was not doubt it was the employee. Even after she left, the smell lingered. *I understand that people forget their deodorant on occasions, but this was way beyond that, this was a horrible stench, days without a bath*personal Hygiene smell.*I again encounted her in the front of the store, same stench, at that point decided to leave the store. I rarely contact a business to complain, but customers and employees should not have to tolerate that. I did not get a name, but I am sure if you contact that store, there will not be any doubt to which employee it is. I will not be going back to that Old NAvy.**On a good note, I did go to the Lee Summit, Missouri, Old Navy. Always a pleasant experience and helpful personnel.

GetHuman-tdmdmm did not yet indicate what Old Navy should do to make this right.

How GetHuman-tdmdmm fixed the problem

We are waiting for GetHuman-tdmdmm to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tdmdmm fixes it.
This email address isn't valid

Old Navy

Customer service issue
Reported by GetHuman-tdmdmm
Feb 9th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 2180 others
0 customers following this

Timeline

GetHuman-tdmdmm started working on this issue
Feb 9th, 2019 11:04pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians