Old Navy Customer Service,**I am an avid old navy shopper and love the Chino pants. How...

GetHuman-beckyrhu's customer service issue with Old Navy from January 2019

1885 similar
0 following
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman-beckyrhu to get a Old Navy rep on the line!
Always use the GetHuman Phone tocall Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-beckyrhu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-beckyrhu may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-beckyrhu's own words
Old Navy Customer Service,**I am an avid old navy shopper and love the Chino pants. However, I am now on my second pair of pink chino pants in * months that have color faded after * washes. This is extremely disappointing as these are $*** each and did not even last * months. They were washed per provided instructions and still ended up with splotchy faded areas making them inappropriate for the office setting. I have pictures but am unable to attach them through this link. I am happy to provide them via email. **Becky
GetHuman-beckyrhu did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman-beckyrhu fixed the problem
We are waiting for GetHuman-beckyrhu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Old Navy's attention and get better help faster. Tap below to get started.
Having Old Navy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-beckyrhu fixes it.
This email address isn't valid

Old Navy

Customer service issue
Reported by GetHuman-beckyrhu
Jan 16th, 2019 - 9 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 3 customers so far
Similar issue to 1885 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-beckyrhu started working on this issue
Jan 16th 1:00pm