I would like to say that I loved your pixie pants. You have the petite sizes and that’s...

GetHuman-jlbenagl's customer service issue with Old Navy from December 2018

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The issue in GetHuman-jlbenagl's own words
I would like to say that I loved your pixie pants. You have the petite sizes and that’s perfect for me. I bought pixie pants for work years ago. They are kind of worn out so I ordered about * pairs MORE. They arrived this week and I was SOOO upset when I tried them in. I had bought the petite size zero and they fit perfectly. But I’d appears that now you have made the petite zero larger and now they are baggie and don’t even fit me at all it’s at least a size or two too big joe. I’m so disappointed that you have fallen into the same pattern as most companies and made all your sizes bigger due to people having a self inmaging problem and wanting the XS when they should be wearing a small or even medium. I will be returning everything that I had bought to my misfortune. It is harder and harder for me to even get clothes now because of companies making their sizes larger. I can’t even fit into kids pants because I have some assets that kids don’t have that those don’t even fit. I just wanted to give you some feedback that whomever decided that it was a good idea to enlarge all the sizes made a HUGE mistake. **Very disappointed and dissatisfied customer,**Jamie B.
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Old Navy

Customer service issue
Reported by GetHuman-jlbenagl
Dec 8th, 2018 - 6 mons ago
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GetHuman-jlbenagl started working on this issue
Dec 8th, 2018 4:15pm