I am a widowed mother on a fixed income. My church was kind enough to give me a...
GetHuman-juliekma's customer service issue with Old Navy from December 2018
Help with my Old Navy issue
Next: our robot will wait on hold for GetHuman-juliekma to get a Old Navy rep on the line!
Always use the GetHuman Phone tocall Old Navy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-juliekma's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-juliekma may need:
Name, Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-juliekma's own words
I am a widowed mother on a fixed income. My church was kind enough to give me a $***.** Old Navy gift card to help me provide Christmas to my children. They gave me the gift card in time take advantage of cyber Monday. I placed my order on November **th. As of today, Dec *th, ** days later, not on single item that I ordered has even been shipped out yet. None of these items are going to arrive in time for Christmas. I am so disappointed. This was all I had to give to my children. **I am going to encourage my church not to purchase Old Navy gift cards any longer. There has to be a company that offers better customer service than this. I've tried emails, I've tried phone calls, no response from anyone at Old Navy. I will definately be offering a detailed, online review of this delightful experience.
GetHuman-juliekma did not yet indicate what Old Navy should do to make this right.
I have an issue with Old Navy too
How GetHuman-juliekma fixed the problem
We are waiting for GetHuman-juliekma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.