I am a widowed mother on a fixed income. My church was kind enough to give me a...

GetHuman-juliekma's customer service issue with Old Navy from December 2018

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The issue in GetHuman-juliekma's own words
I am a widowed mother on a fixed income. My church was kind enough to give me a $***.** Old Navy gift card to help me provide Christmas to my children. They gave me the gift card in time take advantage of cyber Monday. I placed my order on November **th. As of today, Dec *th, ** days later, not on single item that I ordered has even been shipped out yet. None of these items are going to arrive in time for Christmas. I am so disappointed. This was all I had to give to my children. **I am going to encourage my church not to purchase Old Navy gift cards any longer. There has to be a company that offers better customer service than this. I've tried emails, I've tried phone calls, no response from anyone at Old Navy. I will definately be offering a detailed, online review of this delightful experience.
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Old Navy

Customer service issue
Reported by GetHuman-juliekma
Dec 6th, 2018 - 6 mons ago
I have an issue with Old Navy too
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Seen by 2 customers so far
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GetHuman-juliekma started working on this issue
Dec 6th, 2018 7:41pm