I placed an order on black Friday and have not received it yet. It didnt cross my mind...

GetHuman1676892's customer service issue with Old Navy from December 2018

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The issue in GetHuman1676892's own words
I placed an order on black Friday and have not received it yet. It didnt cross my mind that I did not get an email confirmation. It did when I got an email asking how I liked my items. I have no record of my purchase and have not received my items. I have not looked on my CC statement to see if I have been charged. I would call and ask about my order but I dont have an order number to check it???? How do I go about this?
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Old Navy

Customer service issue
Reported by GetHuman1676892
Dec 3rd, 2018 - 6 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 4 customers so far
Similar issue to 1222 others
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Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman1676892 started working on this issue
Dec 3rd, 2018 4:19am