I’m having an issue with part of my order. I placed on November **th and paid to upgrad...

GetHuman1620171's customer service issue with Old Navy from November 2018

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The issue in GetHuman1620171's own words
I’m having an issue with part of my order. I placed on November **th and paid to upgrade the shipping (*-* days) so that I could have the package delivered to the home we were staying at for vacation. *It was supposed to be delivered and it hasn’t been and now we’re heading back home (to a different address that it was originally supposed to be delivered to). Is there any way I can forward it to our home address since it wasn’t delivered on time?
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Old Navy

Customer service issue
Reported by GetHuman1620171
Nov 25th, 2018 - 10 mons ago
I have an issue with Old Navy too
Not resolved
Seen by 2 customers so far
Similar issue to 951 others
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Timeline
GetHuman1620171 started working on this issue
Nov 25th, 2018 3:31am